PCB Libraries Forum : I Cannot Install Library Expert

I Cannot Install Library Expert : I was able to use "virtual...

Wed, 28 Feb 2018 12:49:49 +0000

Author: ajr_almir
Subject: 2302
Posted: 28 Feb 2018 at 12:49pm

I was able to use "virtual machine" with W7, installed it successfully. Thank you

I Cannot Install Library Expert : Did you get Library Expert Pro...

Wed, 28 Feb 2018 12:48:50 +0000

Author: Tom H
Subject: 2302
Posted: 28 Feb 2018 at 12:48pm

Did you get Library Expert Pro to install correctly?

I Cannot Install Library Expert : Nick B wrote: What browser...

Sat, 24 Feb 2018 18:27:33 +0000

Author: ajr_almir
Subject: 2302
Posted: 24 Feb 2018 at 6:27pm

Nick B wrote:

Whatbrowser are you using? Can you try a different browser?

Are youtrying to run from the ZIP file that is downloaded, maybe open from browser? Ifyou are, try to save the file to your desktop first, then extract, and thenrun.

I did it Nick. I made several downloads through the pc through Chrome. And also by cell phone.

I'm going to try another browser, but I believe it's something with the windows 10 system.

I'm going to restart in Safe mode and clean boot to see if I can install (I thought about it now kkkkk)

I Cannot Install Library Expert : What browser are you using?...

Sat, 24 Feb 2018 15:02:22 +0000

Author: Nick B
Subject: 2302
Posted: 24 Feb 2018 at 3:02pm

Whatbrowser are you using? Can you try a different browser?

Are youtrying to run from the ZIP file that is downloaded, maybe open from browser? Ifyou are, try to save the file to your desktop first, then extract, and thenrun.

I Cannot Install Library Expert : Did you try downloading and installing...

Sat, 24 Feb 2018 14:29:25 +0000

Author: Tom H
Subject: 2302
Posted: 24 Feb 2018 at 2:29pm

Did you try downloading and installing on another computer?

What OS are you running? Windows 10?

There are over 100,000 installations worldwide and you seem to be the only one that is having this problem.

We cannot reproduce it.

I Cannot Install Library Expert : Nick B wrote: It sounds like...

Sat, 24 Feb 2018 13:14:19 +0000

Author: ajr_almir
Subject: 2302
Posted: 24 Feb 2018 at 1:14pm

Nick B wrote:

It sounds like the files are not downloading properly on your side. I downloaded Pro and POD from a computer outside the server network, and was able to extract the files just fine. We haven't had other reports, either. Please check that your antivirus/firewall is not interfering with the download - maybe temporarily disable and see how it works for you, an alternative is to make an exception for the site... the steps to do these vary between the different antivirus/firewall providers.

Hope this helps!

Nick

I downloaded and tried the installation with antivirus and firewall disabled, but it did not help

I Cannot Install Library Expert : Tom H wrote:The V2018 POD Builder...

Sat, 24 Feb 2018 13:12:56 +0000

Author: ajr_almir
Subject: 2302
Posted: 24 Feb 2018 at 1:12pm

Tom H wrote:

The V2018 POD Builder must be registered with us because it's a full function program with all features turned on except the ability to create new parts.

POD Builder is used exclusively for users who purchase POD credits to download FPX files from "Parts on Demand" (POD).

POD Builder is registered to a specific computer IP address to access the 1 million parts on POD.

The V2018 Library Expert Pro was "Lite" last year and we added more features to upgrade the product name to Pro.

LE Pro is a free download and does not require a license or registration and can be installed on any computer. You can also purchase POD credits for the new LE Pro to save library creation time and money.

Uninstall everything and delete all folders and try to just install LE Pro.

I downloaded all the "free" I found, also disabled the antivirus and the firewall to download, even so, as soon as the extraction part (of the image of the post), it closes and does not open anything else to give sequence installation. Until the "viewer" version does not install

I use windows 10

If it is possible to pass the free version link, for me to try again, thank you.

I Cannot Install Library Expert : It sounds like the files are...

Sat, 24 Feb 2018 00:05:23 +0000

Author: Nick B
Subject: 2302
Posted: 24 Feb 2018 at 12:05am

It sounds like the files are not downloading properly on your side. I downloaded Pro and POD from a computer outside the server network, and was able to extract the files just fine. We haven't had other reports, either. Please check that your antivirus/firewall is not interfering with the download - maybe temporarily disable and see how it works for you, an alternative is to make an exception for the site... the steps to do these vary between the different antivirus/firewall providers.

Hope this helps!

Nick

I Cannot Install Library Expert : The V2018 POD Builder must be...

Fri, 23 Feb 2018 17:55:39 +0000

Author: Tom H
Subject: 2302
Posted: 23 Feb 2018 at 5:55pm

The V2018 POD Builder must be registered with us because it's a full function program with all features turned on except the ability to create new parts.

POD Builder is used exclusively for users who purchase POD credits to download FPX files from "Parts on Demand" (POD).

POD Builder is registered to a specific computer IP address to access the 1 million parts on POD.

The V2018 Library Expert Pro was "Lite" last year and we added more features to upgrade the product name to Pro.

Uninstall everything and delete all folders and try to just install LE Pro.

I Cannot Install Library Expert : I have already downloaded several...

Fri, 23 Feb 2018 17:42:36 +0000

Author: ajr_almir
Subject: 2302
Posted: 23 Feb 2018 at 5:42pm

I have already downloaded several files on the site and none of them have gone through this extraction part.

Is there any extra procedure?

I tried installing the PRO and POD versions, but all to no avail.